Case Studies

Case study 4 – A communication strategy through teamwork

Background

Approached by the MD of Border Care to review, evaluate and identify how to improve morale, team confidence and communication.

Solution

We conducted a survey of the senior management team, developed a workshop as agreed by the MD.  Ran 2 half day workshops with the senior management team members who have different views on the operation within Grange Hall. We focused on effective team work, motivation, morale and communication techniques. We provided a report with a number of suggestions for Border Care to consider going forward.

Outcome

The outcomes from the course are captured in the comment below from one of the participating employees.

“Enjoyed the session, good mix of discussion, presentation and use of props. Gave food for thought and actions”

The course ratings from the 11 attendees were as follows

*Did you enjoy participating in todays presentation?

Average score of 9.9 out of 10

*Do you understand the different ways to lead your team?

Average score 9.7 out of 10

*Are happy to use teamwork to solve day to day problems?

Average score 9.8 out of 10

*Will you implement the communication plan with personal commitment?

Average score 9.8 out of 10

*Do you think you can help morale in Grange Hall to improve?

Average score 9.5 out of 10

Testimonial Comment from the MD of Border Care

“Evoke leadership were invited to the care home to provide a detailed management and leadership course/workshop and to help our management team come up with better ways to communicate between departments. I can say from my experience with evoke that they delivered everything we required and more! Brian and Bob are great at what they do, they integrated the course specifically to meet our needs and the staff could relate to all the discussions. I believe this training and communication plan really benefited us as a management team and fingers crossed we continue to progress as we have done over the past few months. Thanks Again!”

Case study 3 – Evaluating Self Directing Teams

Background

Approached by Potential Living Care Provider to review the progress of their self directing teams, to evaluate and identify the next steps to progress.

Solution

We conducted an employee survey, developed a workshop as agreed by the MD.  Ran the full day workshop with a selected group of team members who were perceived to have different views on the success of self directing teams that they were working in. We focused on effective team work, leading your team and how to get the best out of their team members by considering the different strengths that they have. We provided a report with a number of suggestions for Potential Living to consider going forward.

Outcome

The outcome from the course is captured in the ratings below which enabled the attendees to get the best out of their team colleagues and themselves.

The course ratings from the 14 attendees were as follows

*Did you enjoy participating in todays event?

Average score of 10 out of 10

*Do you understand the importance of teamwork within Potential Living?

Average score 9.85 out of 10

*Are you willing and able to solve your focus persons day to day problems?

Average score 9.93 out of 10

*Are you ready to build your team plan through your personal commitment?

Average score 9.93 out of 10

*Do you think your colleagues would benefit from attending this event?

Average score 10 out of 10

Case study 2 – Principal Teacher Development

Background

The Head Master of the school flagged up the need for assisting some of his future talent pool to have leadership training built into their CPD. He identified a group of potential Principal Teachers and future Deputy Heads to attend the course.

Solution

We were approached and designed an interactive course to meet their needs which were specifically based around understanding the difference between managing and leading, recognising good and bad leadership styles and understanding the importance of the appropriate leadership style when faced with different situations.

Outcome

The outcomes from the course are captured in the comment below one of the participating teachers. Other comments are available on our website.

“The Evoke Leadership course was a fun, engaging and interactive workshop that explored the concepts of effective leadership. It was both enjoyable and beneficial to my career development” – Teacher comment.

The course ratings from the 11 teachers were as follows

*Will this work shop assist you in your role?

Average score of 8.9 out of 10

*Has today increased your understanding of leadership?

Average score 9.1 out of 10

*Your overall rating of today’s work shop?

Average score 9.5 out of 10

Head Master Testimonial

 I invited Evoke Leadership to deliver a day of leadership training to a group of staff who are aspiring PTs.  The day consisted of workshops, discussion groups and scenarios designed to get them thinking and acting as leaders.  Different styles and aspects of leadership were investigated and the group worked as individuals and in teams.  The feedback I got from the participants was that the day was invaluable to them in terms of leadership development; they found it both challenging and enjoyable.  They have recommended that the day is repeated with other groups of staff.

Case study 1 – RBS LANARKSHIRE WOMEN IN BUSINESS

Background

RBS asked if it would be possible to design a leadership workshop based around the skills and traits of the most successful female leaders of our time.

Solution

We designed an interactive course to meet the needs which was specifically based around understanding the opportunity for women to achieve senior leadership roles, recognising good and bad leadership styles, using visualisation techniques to share their current view and where they wanted to be in the future.

Outcome

The outcomes from the course are captured in the comments from some of the participating women. Other comments are available on request.

“ really good fun, very positive and engaging”

“ great session and thought provoking”

“ great presentation and very interactive”

The course ratings from the 21 attendees were as follows

How would you rate the guest presenters?

Average score of 4.7 out of 5

Testimonial from RBS

‘Brian and Bob from Evoke Leadership hosted an excellent interactive leadership session at our recent Women In Business event in Lanarkshire. They put together an excellent session which had a very different spin to your usual ‘presentation’ and made sure everyone in the room was interacting and discussing their ideas and opinions on the discussion points put to them’

Their session highlighted teamwork and networking rolled into one, as you could see the buzz around the room as people got to know a bit about each other and their business but also work together to discuss Female Leadership and ‘What a good Leader looks like’.

The feedback from the event was very good and I think everyone in the room was pleasantly surprised with how different it was from usual ‘Banking events’ they had attended and the talking points Bob and Brian included in the session were very relaxed and enjoyable to discuss in the groups!

Highly recommend Evoke Leadership and the thought and detail both Bob and Brian put together to tailor such a amazing Women in Business piece was very much appreciated by all who attended.

Lianne McCardie

Business Growth Enabler, RBS